Cryptocurrency Exchange, Processing and Custody
NOW Solutions
Crypto Exchange
Asset Services
Earn as a Referral
Enterprise Solutions
NOW Ecosystem
Enhance any business
Profit as a business with ChangeNOW
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ChangeNOW Visa Card Is Available for Pre-Order
A batch of 10,000 cards is available for registered users in the ChangeNOW account. The pre-booked cards are planned to be issued and mailed to users in Q2 of 2022.
ChangeNOW: Focusing on Customers to Build a Better Crypto World
Whatever your level of crypto knowledge and interest, ChangeNOW makes it easy to access a wide range of its crypto products and services.
Exchange Cryptos and Receive Cashback with the New Feature on ChangeNOW!
ChangeNOW takes good care of its customers and tries to make their crypto experience the most effortless and rewarding.
Our team
FAQ
General
How does ChangeNOW work?
ChangeNOW provides a comprehensive approach and a set of handy crypto exchange tools to cover the needs of any web3 or web2 project: instant cryptocurrency exchange, cross-chain swaps, processing and custody at lowest fees and best rates.
The crypto exchange itself is easy and can be done in 3 steps:
- You fill in the exchange details;
- Make a deposit;
- Receive crypto.
ChangeNOW is sourcing liquidity from multiple CEXs and DEXs, including Binance, OKX, Uniswap and Kucoin. At the moment of the exchange, we’ll choose the best exchange rate on the market at any given moment and offer it to users.
What assets are available on ChangeNOW? How many networks do you support?
We support over 900 cryptocurrencies and 110+ blockchains. Even the rarest combinations are possible!
- Choose from widely known cryptocurrencies: BTC, ETH, DOGE, etc.
- Use stablecoins: USDt, USDc, DAI and more
- Explore popular L2s, like Arbitrum, Linea or Base.
- Don’t miss out on trending memecoins, like PEPE
- Catch up with the latest new crypto projects, like Mode, Worldcoin, etc.
We got them all!
How can I check if a certain asset is available?
Our list of available crypto assets is always expanding, and you can check all of them on this page https://changenow.io/status-page.
You can also check available cryptocurrencies via an API request.
What are your minimum and maximum limits?
There are no maximum limits, except for the assets that we support via Uniswap.
The minimum amount depends on the pair you chose and network fees, it is dynamic.
Note: You can track the current minimum with an API request.
How can I earn with ChangeNOW?
You can set your own commission starting from 0.4% and earn from every user transaction.
There are many ways to earn crypto with ChangeNOW: both as a user or as a crypto business owner.
For business owners:
- Sign up, get a free API key and integrate our exchange tools into your projects, be that wallet, exchange or any other web3 business, and earn from each user's exchange. Choose from tools like crypto exchange API, exchange widget and more.
- Create your own crypto exchange, crypto wallet or dApp: we offer unique solutions - explore our white label options or our custom developer kit to use as infrastructure for your web3 project.
For users:
- You can share unique affiliate links generated just for you on your blog, web page, or social media account and get paid for every exchange made through your links.
- If you have a website, you can integrate an exchange widget or button and earn from every exchange. Monetize your traffic!
What are your service fees?
The fees are included in the rate users see before making an exchange. The rates are dynamic and depend on the market and cryptocurrency price fluctuations. There are no hidden fees, and the estimates users see are what they will get. Sometimes more, but never less!
Do you offer any discounts or privilege programs?
We have a partner privilege level system.
The partner’s level depends on the total exchange turnover per month. All exchange profits made during this period are converted into BTC at the exchange rate on the last day of the calendar month. Partner privileges are valid for the next 2 months. The maximum level for the previous 2 months is selected for the next period.
Do you operate under a licence?
CHN Group LLC. is a company incorporated in Saint Vincent and the Grenadines. Under applicable laws in the state of incorporation no specific licence is required.
However, ChangeNOW maintains an unwavering commitment to compliance with all applicable legal frameworks and regulatory mandates governing financial transactions, including but not limited to anti-money laundering (AML) and know-your-customer (KYC) regulations when the AML mechanisms are triggered. Check more here.
In addition, we work with different well-known fiat and crypto processing partners that operate under licenses across various jurisdictions, like Simplex and Guardarian.
Our solutions
What solutions do you offer?
Integrate our adaptable solutions and give your customers access to over 900 cryptocurrencies and competitive exchange rates.
We offer different crypto exchange solutions based on your business needs.
- Crypto exchange API
- Crypto exchange widget and button: a simple interface to place into your site code and offer cross-chain swaps for your website users
- Exchange bot: If you’d like to expand your business into Telegram but don’t want to bother with coding your own bot, our White Label Telegram Bot is the right way to go. Create Your Own Crypto Telegram!
- Whitelabel crypto exchange: Create your own crypto exchange and start earning..
We also offer a simple crypto affiliate program that requires no integration from your side: share unique affiliate links generated just for you on your blog, web page, or social media account and get paid for every exchange made through your links.
Interested in listing your asset or integrating a hype cryptocurrency into your project? Explore our offerings!
- Asset Listing: Get your coin or token listed on ChangeNOW and access 650,000+ exchange pairs, exposure to thousands of partners and millions of users.
- Multichain bridge: Enable crypto exchange for your asset even if it isn't listed on any CEX or DEX. Offer a fee-free asset interoperability and grow your user base.
- Market making: Become a market maker for your crypto asset without a DEX or CEX listing. Create and manage highly secure liquidity pools.
Also, explore our NOW ecosystem’s solutions to get even more!
- NOW Custody: Enhance your platform with limitless access to blockchain operations: receive, store, convert and manage crypto with just one API.
- NOWPayments: Allow businesses to accept payments in your cryptocurrency.
- NOWNodes: Create a public node on NOWNodes and boost your asset’s adoption.
How can I become a partner if I don’t have a website?
It's easy to earn with ChangeNOW even if you don't have a website. Look!
- Earn with our crypto referral link.
- Refer businesses to us and explore our crypto affiliate program.
Are you a web3 developer?
- Create Your Own Crypto Telegram Bot
- Create your crypto exchange
- Create any type of dApp using our developer kit as infra for your project.
How can I enable fiat buy/sell?
You can easily enable fiat purchases and withdrawals when working with ChangeNOW! It works via our crypto exchange API or exchange widget. It will allow your users to buy & sell crypto with fiat money through our provider Guardarian.
Please note:
we don’t ask for a KYB to make crypto-to-crypto operations, but our 3rd party providers require you to follow a KYB procedure to activate fiat buy/sell
How to turn on fiat buy/sell?
- Visit your affiliate dashboard
- Go to “Let your users buy & sell crypto”
- Send a request
- Follow the KYB procedure (the procedure depends on each provider and involved verification steps)
Why choose ChangeNOW
Do you have an integration fee?
No integration fee! You can get a personal crypto exchange API key for free!
The integration and set-up is completely free. We give open access to the solutions we provide, and you are free to test them out with no initial investments.
With ChangeNOW's affiliate program, you can actually earn, starting with 0.4% from every crypto swap processed through your platform. And, you can choose a different percentage, making the fee higher or lower - just send a request to [email protected].
You can also withdraw your earnings in 11 cryptocurrencies and fiar via our third-party provider Guardarian.
Do you offer cross-chain swaps?
Absolutely, we offer cross-chain swaps for more than 110 blockchains!
You can swap from BTC to XMR; from ETH to BTC, or, if you are into that, from USDT TRC20 to USDT ERC20, or any of the dozens of blockchains we support for USDT!
Are you a token/coin project? We can offer a fast, easy, and clean way to migrate your token to mainnet or another chain. We will handle all the hassle that comes with moving your token to your brand-new, shiny mainnet.
We can offer a fast, easy, and clean way to migrate your token to mainnet or another chain.
We will handle all the hassle that comes with moving your token to your brand-new, shiny mainnet.
Can I redirect my users to you for support?
Of course! If you are using our exchange API or other tools and acknowledge us as a service provider, you can redirect users that experience exchange issues to [email protected] or live chat.
Do you offer refunds?
ChangeNOW can process refunds under certain circumstances. Note: network fee would still apply when issuing a refund.
We also require validation in certain cases (exchanges from hot wallets, without memo, etc): where we’d ask a user to send a dust transaction (a very small transaction) for verification. In some cases, KYC may be required.
There are cases when a refund is impossible:
- The order is finished, and the exchanged funds are on chain.
- The order passed the exchange stage partially or completely.
- Deposited amount is less than our network fee for the corresponding asset
- We were not able to gain access to unsplit BCH/BSV coins or funds that are not supported by our system.
Learn more in our Terms of Use.
Why trust ChangeNOW?
Created by a team of experienced blockchain developers as far back as 2017, ChangeNOW is a security-oriented project with a good reputation, as well as - a twist! - registration-free. This helps us stay both secure and private.
We deem our clients’s security - our highest priority. Learn more about how we helped combat fraud and illegal activity every time.
Among our partners, you will find such crypto industry giants as Exodus, Rubic, Tangem and many more.
You can check out what top-tier media say about us, for example here, on Benzinga. Check our Trustpilot rating here and read what our partners say here
Integration process
Do I need to provide any documents to start the integration?
You don't have to provide any documents to become our partner. Just sign up with your email and create a password, then find your API key in your account. That's all!
How do I start the integration?
- Register a partner account on ChangeNOW.io
- Find your API key in Dashboard > Profile settings > Account details
- Integrate one of our exchange solutions:
- API key
Dashboard > Profile settings > Account details
API documentation here - Widget
- Button
- Referral link Dashboard > Profile settings > Referral links
- Whitelabel Wordpress plugin
- Whitelabel Telegram bot
- API key
- Make sure your commission is set at the desired level
By default, your affiliate fee is 0.4% but you can change it anytime by sending a request to your BD manager or support. You can also customize your fee for specific assets/pairs/exchange flows.
Send us an email if you need any help [email protected]
How can I change my affiliate commission?
You can easily choose a different percentage, making the fee higher, lower or removing it.
How to make it?
- Contact your BD manager
- Contact our team at [email protected]
- Contact our support team
You can also customize your fee for specific assets/pairs/exchange flows.
Will you provide assistance during the integration?
At each stage of integration and use of partner solutions, we will always answer all your questions!
Also, we can provide a personal account manager for partners depending on the partner privilege level.
Feel free to contact our support team via chatbot, contact form or email at [email protected]. Contact our BD team with integration questions at [email protected]
If you need any help or have any questions API issues, please contact [email protected] and we’ll help you out right away.
Can I have multiple API keys within the same ChangeNOW account?
You can set up only one API key per ChangeNOW account, it is created when you sign up for your Partner account. Check it in your Profile details.
Exchange flow
How fast will the exchange be processed?
We take speed very seriously and constantly work on maximizing it! The time span can vary depending on the coin’s network congestion. On average, It takes about 5 minutes to process it.
Can the same deposit address be used multiple times?
We will process the deposits sent to the same address, and partners will receive their commission for them; however, sending multiple deposits to the same address is not recommended.
What happens if the deposit is bigger or less than expected?
If the deposit you’ve sent us is less than the minimum exchange amount, we will not be able to finish the exchange and guarantee a refund. If the deposit is slightly lower or bigger than the expected amount, it’ll be processed automatically. If the difference is significant, our support team will get in touch to clarify whether we should refund the exchange or proceed at the current rate
What happens if the deposit is sent in the wrong network/asset?
We will process users’ transaction even if you send a deposit in the wrong network, if this asset is supported on our service
What happens if a transaction is flagged or stopped?
First of all, send us an email directly to [email protected] with the topic of the question in the email subject and the description in its body.
In case of AML/KYC procedures
Please note that the transaction might be stopped after the trading stage, depending on the time the report about stolen funds was received. In such cases, we will be able to return the funds in the asset to which the exchange was made (to-currency).
What are the minimum and maximum amounts for an exchange?
There is no upper limit for cryptocurrency exchanges on ChangeNOW. However, there are lower limits: they are different for each coin and range from ~$1.7 to $20. We’re working on lowering the minimal exchange amounts for all the coins available on ChangeNOW.
What is the fixed rate? How does it work?
Fixed rate helps to avoid market volatility by freezing the rate for 20 minutes: during this period, the user needs to send the deposit. This feature is enabled by default. If the user sends the deposit after 20 minutes, we can either process the exchange at the standard rate or offer a refund.
- In some cases, fixed-rate exchanges have lower rates (opposite case is also possible)
- After picking the Fixed Rate flow, users create an exchange and make a deposit. It has 20 minutes to deposit exchange funds; during that time, we guarantee that the rate won't change.
- The fixed rate flow can be chosen if you would like to be certain that the amount of crypto you'll receive will stay the same, no matter what. With fixed rate exchanges, users enjoy the stability of their conversions and are safe from sudden rate drops.
Other
How can I list my asset on ChangeNOW?
For each listing option, we have different conditions in place for enabling the asset, like volume and exchange listing.
We also offer a way to list assets that do not meet the requirements above: Market-making and Multichain Bridge.
Please, fill out the form below to apply!
Can I track my profits from individual transactions?
Of course!
Here’s how:
- Go to Dashboard > Profit
- Scroll to the “Affiliate Rewards”
- There, you will see your transactions and your profit!
And here it is!
Can I export the exchange data from my account?
Sure!
It’s easy to do:
- Go to Dashboard > Exchanges
- Select a time period you want
Please note: Exports up to 2 months are supported only. - Click on “Export .CSV”
- Download and analyze your earnings!
That’s all!
Can I withdraw my profits in fiat?
Yes, you can!
- Go to Dashboard > Convert your profit to fiat!
- Click on “Convert”
- Follow our 3rd party provider procedure
Then you’ll be allowed to withdraw your profits in fiat!
Also you can use fiat in the API or widget. By integrating us, you get the opportunity to offer your users not only crypto-crypto exchanges, but also fiat-crypto/crypto-fiat exchanges. We offer this option through our fiat provider Guardarian. It is worth noting that to connect the fiat option you must go through the KYB procedure. This feature is available only to registered companies.
Do you have a test environment?
Please note that we currently do not have a dedicated testing environment. However, we recommend using the XRP-XLM pair for testing purposes due to the low minimum amount and network fees. This will help minimize costs while allowing adequate testing. You can test with an amount of approximately $1.