Customer Reviews
Find out what ChangeNOW customers are saying about our exchange service, from customer testimonials to an analysis of how save and earn money with our crypto swap service.




People are talking
- Joakim Nestun
Absurdly fast if i am being honest. At first i was a bit sceptical of this but i did some research and found out it was safe. And in a matter of seconds i already got the funds i requested. Absolutely recommend this if someone is thinking about using this service. 10/10!
- fj
Dan was a good advisor to me. I was able to communicate and ask questions that I did not know before. He clarified for me the difference between ChangeNowPro and the NowWallet. So now I will be able to effectively use and understand how to handle Crypto Currency. Those Values I did not know before. You can use Dan to speak to more Novices, like myself, and you will be sure to have many clients joining and using your Company in the future. Thanks again Mr. Dan
- Scott Burch
I have done several exchanges now between several different cryptos including BTC, WBTC, USDC, USDT using ChangeNOW. All have went very well. It appears that BTC only waits for two block confirmations, so even BTC stuff goes fairly quickly. Exchanges are not painfully long. I like that once a pair is setup, I don't have to go to the interface again for another exchange since sending to the same address again works fine. However, one thing that would be nice, or maybe I just could not find it in the interface, that if I send to the address without going to the web interface first, I would like to be able to open the website and see the progress after my transaction hits the mempool or at least the first block.
- Trippy
Excellent kai was very helpful and polite and helped me better understand change now and the situation I faced thank you
- Happy Customer
Easy smooth nothing to worry about.
- Mario Sanchez
I reached out with an issue. I was having with a payment that had not settled and was rejected. After navigating the Trezor Safe 5 suite I was able to send an email to Support who later resolved my issue. They were very quick to respond and walk me through the process. The most difficult thing was finding where to go on the wallet.
- Emily
What an incredibly simple process! I’m beyond thankful for the clear directions and the speedy service. As someone who is new to the crypto exchange game, your step-by-step guide was helpful. Also, your mobile interface is user friendly — a MAJOR win for your company. Thanks for existing! I’ll be directing friends here in the future.
- Bando
I have KYC'ed previously before exchanging my crypto in the hopes of not having an exchange frozen to suspicious activity (Just because reading some of these reviews, it seems like some people have had those kinds of issues). Even though I have never had that problem, I have done many swaps so far successfully. I usually stick around the $500 range of crypto value when I do, do swaps. Never an issue, always reletively fast swap as well. Swap fees are reasonable too...
- Jason Smit
Benjamin was greatly helpful in moving along a transaction with Changenow where I made a mistake.
- Majak
Smooth and quick exchange!! I highly recommend! It took about 20mins
