SimpleSwap vs ChangeNOW 2025

Cryptocurrency swaps don’t have to be complicated. Imagine exchanging your coins instantly, without creating accounts, entering endless details, or trusting a third party with your private keys. That’s exactly what ChangeNOW and SimpleSwap promise: fast, hassle-free, non-custodial swaps that get your crypto moving in minutes.

But which one is actually better for you? Do their fees really match up? How many coins can you swap, and is the process as smooth as they claim? In this article, we’ll dig into a head-to-head comparison of ChangeNOW vs. SimpleSwap, covering everything from fees, supported assets, and transaction speed to security, interface, B2B features, and real user feedback. By the end, you’ll know which platform fits your style and your wallet.

Key Takeaways:

• Non-custodial & Transparent: Both ChangeNOW and SimpleSwap operate as non-custodial services, meaning they don’t hold users’ funds and typically don’t require KYC for standard transactions. ChangeNOW additionally increases transparency by publishing real AML refund cases.
• Fees & Swap Speed Matter: ChangeNOW generally processes swaps in around 2 minutes and offers competitive fixed-rate options, while SimpleSwap emphasizes a straightforward user experience but may require anywhere from 5 to 60 minutes to finalize a transaction.
• Assets & Accessibility: ChangeNOW provides access to 1,400+ cryptocurrencies, 70+ fiat currencies, a mobile app, and 15 languages, making it suitable for both crypto and fiat users. SimpleSwap lists 1,500+ cryptocurrencies, includes a mobile app, and supports 10 languages, but does not offer fiat options.
• B2B & User Support: ChangeNOW provides a wide range of B2B solutions, numerous payment methods, and 24/7 multilingual support, making it a comprehensive service for both businesses and individuals. SimpleSwap, in contrast, offers fewer options, focusing mainly on affiliate and integration tools with standard chat and email support.

1. Quick Comparison: ChangeNOW vs SimpleSwap at a Glance

2. Feature-by-Feature Breakdown

2.1 Fees & Pricing

ChangeNOW:
All fees on ChangeNOW are already included in the rate — there are no hidden charges. Users can choose between fixed and floating rates: with floating rates, the final amount may slightly change depending on market fluctuations, while fixed rates guarantee you receive exactly the amount shown initially. Fixed-rate swaps are also fast, usually completing shortly after deposit confirmation.

SimpleSwap:
SimpleSwap also includes fees in the displayed rate. Network fees are set by the blockchain and cannot be predicted in advance, but they are usually small, so the received amount almost always matches the initial display. Both fixed and floating rates are available: fixed rates protect against fluctuations, while floating rates may vary slightly depending on market changes.

2.2 Supported Assets & Currencies

ChangeNOW:

ChangeNOW supports over 1,400 cryptocurrencies and more than 1 million trading pairs. The platform also supports 70+ fiat currencies, and nearly all coins can be bought or sold directly for fiat. This makes ChangeNOW highly versatile for users who want access to a wide range of crypto and fiat options in one place.

SimpleSwap:

SimpleSwap supports more than 1,500 cryptocurrencies and over 300,000 trading pairs. Fiat options are more limited, currently including USD, EUR, GBP, RUB, TL, and UAH, with major cryptocurrencies like BTC, ETH, ALGO, BAT, BCH, DAI, USDT, and TRX available for fiat-to-crypto swaps. The platform is continuously expanding its fiat offerings [1].

2.3 Swap Speed & Transaction Times

ChangeNOW:
ChangeNOW offers an average swap time of about 2 minutes and maintains a ~98% transaction success rate, making it one of the fastest platforms in its category.

SimpleSwap:
SimpleSwap’s swap times usually range from 5 to 60 minutes, depending on network confirmation times. Most transactions complete within a few minutes, though occasional delays can occur if a block takes longer to be processed.

2.4 Payment Methods & Limits

ChangeNOW:

ChangeNOW accepts Visa/MasterCard, SEPA, SWIFT, and various local banking methods. The minimum transaction is around $2 (depending on the token), and there is no upper limit for swaps, making it convenient for both small and very large trades.

SimpleSwap:

SimpleSwap supports payments via Visa and MasterCard (virtual, prepaid, debit, and credit), processed through their partner Mercuryo. Other methods such as Maestro, PayPal, Revolut, WIRE, or SEPA transfers are not supported. There are no limits for floating-rate swaps, allowing users to swap any amount of crypto.

2.5 Interface & User Experience

ChangeNOW:

ChangeNOW features a clean, intuitive interface suitable for both beginners and experienced users. The swap process is straightforward, with clear instructions and minimal steps. Users can quickly select currencies, enter amounts, and complete swaps without unnecessary distractions. ChangeNOW also offers a mobile app for convenient access on the go. The platform supports 15 languages, making it accessible to users worldwide.

SimpleSwap:

SimpleSwap also provides a simple and user-friendly interface, emphasizing speed and ease of use. The platform focuses on direct swaps without requiring account creation, making it particularly convenient for quick transactions. SimpleSwap also offers a mobile app for easy access on the go. The platform supports 10 languages, making it usable by a wide range of users.

Quick Recap: This article is a detailed comparison of ChangeNOW and SimpleSwap, covering fees, supported assets, speed, security, user experience, B2B features, and real user feedback. Keep these factors in mind as we break down each aspect, so you can determine which platform best suits your crypto swapping needs.

2.6 Security, Trust & KYC Policies

ChangeNOW:
ChangeNOW is non-custodial, meaning users retain control of their private keys. For crypto-to-crypto swaps, KYC is generally not required, unless a transaction is flagged by AML systems. Our blog features a dedicated category with real AML cases, where we share stories of how we’ve helped people recover stolen funds.

SimpleSwap:
SimpleSwap may conduct KYC checks on designated customers or transactions flagged as suspicious. These checks are based on internal policies and external requirements from authorities or financial institutions.

2.7 Customer Support

ChangeNOW:

ChangeNOW provides 24/7 multilingual support through live chat, email, a ticket system, a blog, and a dedicated Telegram chat with support managers. The platform has a Trustpilot rating of 4.4, reflecting generally positive user experiences.

SimpleSwap:

SimpleSwap offers 24/7 support via live chat on the main page and email. It also has a Trustpilot rating of 4.4, indicating reliable customer assistance.

2.8 B2B functions

ChangeNOW:

• Provides full B2B solutions, including crypto exchange, custody, and payment processing.
• API & widgets enable smooth integration with fintech platforms, wallets, and exchanges.
• White-label offerings allow businesses to launch branded non-custodial wallets with built-in swap functionality.
• Supports asset services, including coin/token listing, multichain bridges, and permanent swap addresses.
• Offers enterprise tools such as warm wallets, referral and affiliate programs, market data APIs, and reporting dashboards.
• Strong focus on security and compliance, including AML adherence, membership in the Crypto Defenders Alliance, and 99.99% uptime.
• Supports 850+ crypto and fiat assets with liquidity access for CEX and DEX, cross-chain swaps, and fiat-to-crypto exchanges.

SimpleSwap:

• Offers a comprehensive Affiliate Program, allowing users and partners to earn up to 5% revenue share through referrals, widgets, banners, buttons, and API integrations.
• Integration Tools – Allows you to integrate SimpleSwap into the platform and reward users for crypto and fiat exchanges. Are available as API & DeFi API, buttons, banners, widgets.
• Offers customizable affiliate rewards and tools that can achieve high conversion rates, helping users and partners maximize earnings.
• Provides community and ambassador programs, with personalized materials, early access, platinum loyalty benefits, and monthly crypto rewards in USDT.

3. Pros & Cons Summary

4. Real User Opinions: What the Community Says

4.1 General User Sentiment

ChangeNOW holds a Trustpilot rating of 4.4 out of 5, based on over 12,700 reviews. Users frequently commend the platform for its speed and reliability, with many highlighting the intuitive interface and excellent human support. A common sentiment is that ChangeNOW offers a seamless experience for both beginners and experienced users.

SimpleSwap also maintains a 4.4 out of 5 rating on Trustpilot, with approximately 2,880 reviews. Users appreciate its user-friendly design and quick swaps, especially for popular cryptocurrencies. Many first-time users find the platform straightforward and efficient, making it a go-to choice for quick swaps.

4.2 Common Complaints

ChangeNOW has received some feedback regarding occasional delays. While the platform generally processes transactions quickly, during periods of high network congestion the completion time may be slightly longer than usual.

SimpleSwap users have reported issues with delayed transactions and unexpected KYC requirements. Some users experienced delays in receiving their swapped funds, and a few were prompted for KYC verification mid-transaction, which was not anticipated. These instances have led to frustration among users who value a more streamlined process.

Quick Recap: Throughout this article, we’ve compared ChangeNOW and SimpleSwap from multiple angles—fees, speed, interface, security, mobile access, and B2B capabilities. Keep in mind that the goal here is to give you a clear picture of which platform fits your needs, whether you prioritize speed, variety, fiat options, or simplicity in your crypto swaps.

4.3 Why Clients Choose ChangeNOW Over SimpleSwap

Clients often prefer ChangeNOW over SimpleSwap for several reasons:

• Broader Payment Options: ChangeNOW supports a wider range of payment methods, including credit/debit cards, SEPA, and SWIFT transfers, making it more versatile for users across different regions.
• Faster Swap Times: Users have reported quicker transaction processing times on ChangeNOW, which is crucial for those needing swift swaps.

In contrast, while SimpleSwap offers a straightforward platform, its limited payment methods and occasional delays may not meet the needs of all users, especially those requiring faster and more flexible exchange options.

5. Final Verdict: Which One Should You Choose?

Both ChangeNOW and SimpleSwap are reliable, non-custodial crypto swap platforms with transparent fees and support for fixed and floating rates.

• ChangeNOW stands out for its broader fiat support, faster swap times, multiple payment options, and slightly more detailed interface. It’s ideal if you need quick, high-volume swaps or access to a wide variety of fiat currencies.

• SimpleSwap excels in simplicity, no-account swaps, and near-exact received amounts, making it perfect for users who value a fast, straightforward swap experience with minimal setup.

Ultimately, the choice depends on your priorities: if you want speed, variety, and more fiat options, go with ChangeNOW; if you prefer simplicity, SimpleSwap will serve you well. Both platforms are solid, so it’s really up to you which fits your needs best.

6. How We Compared ChangeNOW vs SimpleSwap

1. SimpleSwap FAQ
2. ChangeNOW
3. Trustpilot: ChangeNOW
4. Trustpilot: SimpleSwap