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SwapSpace vs ChangeNOW 2025

In this article we compare two famous crypto exchange services – ChangeNOW and SwapSpace.

This picture describes the topic of the article - ChangeNOW vs SwapSpace: Crypto Services Comparison

Instant, non-custodial swaps are no longer a niche. As crypto adoption grows, more users want exchanges that don’t require accounts, let you keep custody of your funds, and deliver a swap in minutes.

Two names that stand out are SwapSpace and ChangeNOW. Both advertise privacy, speed, and simplicity – but under the hood, their approaches are different. SwapSpace acts as an aggregator, showing offers from partner exchanges, while ChangeNOW is a direct instant exchange with its own liquidity and APIs.

In this article, we’ll break down SwapSpace vs ChangeNOW across fees, assets, speed, UX, support, and trust. By the end, you’ll know which platform fits better for quick swaps, fiat access, or advanced needs.

Key Takeaways

  • ChangeNOW: ~1400 assets, ~2-minute swaps, fiat on/off-ramp in 60+ currencies, mobile app, strong B2B ecosystem, 12k+ Trustpilot reviews (4.5/5). Great for mainstream users and businesses.
  • SwapSpace: 3,500+ assets via 40+ partners, transparent aggregator model, and 24/7 live chat. Better for experienced users who want to compare rates from multiple providers.
  • Both are non-custodial, meaning your funds go wallet-to-wallet – but ChangeNOW has a stronger compliance record and ecosystem, while SwapSpace is all about variety and flexibility.

Quick Comparison: SwapSpace vs ChangeNOW

Feature ChangeNOW ✅ SwapSpace
Platform Type Instant non-custodial exchange. No sign-up. Mobile/web. Aggregator of 40+ partner exchanges. Picks best offer per swap.
Fees & Pricing Built into rate you see. No hidden fees. Spread may apply. Fees vary by partner. Transparent display before confirmation.
Supported Assets ~1400 assets, 1M+ pairs. Fiat on/off-ramp in 60+ currencies. 3,500+ assets via partner integrations. 600 000 crypto pairs, 66 fiat currencies [1].
Swap Speed ~2 minutes average [2]. Varies by partner/network.
AML/KYC Policy No mandatory KYC. Only applied if flagged. No compulsory KYC mentioned. Security depends on partner.
Security & Trust 12,700+ Trustpilot reviews, 4.5 rating. Long track record. Positive: reliable support and a wide selection of tokens. Negative: slow transaction processing on some swaps. ~850 Trustpilot reviews, 4.6 rating. Positive: responsive customer support. Negative: long transaction processing times and occasionally high or unfavorable fees.
UX & Apps Beginner-friendly. iOS + Android apps. Clean flow. Web only. More complex – users compare rates manually.
Customer Support Multilingual 24/7 via chat, email, Telegram. Ticket system 24/7 live chat support.
Unique Features Cashback, free Pro account, permanent addresses, B2B APIs. Loyalty program, multiple provider choices.

Summary: Both platforms offer non-custodial swaps, but ChangeNOW prioritizes simplicity and ecosystem features, while SwapSpace emphasizes variety and provider choice.

What Makes Them Different?

Before diving into fees and features, it’s important to understand the core difference in models:

  • ChangeNOW operates as a direct non-custodial exchange. You choose your coins, confirm, and receive the swapped asset in about 2 minutes. No registration, no gas settings.

  • SwapSpace functions as an aggregator. It doesn’t execute swaps itself – instead, it shows offers from 40+ partners [1] (including other instant exchanges) and lets you pick.

This means:

  • ChangeNOW is faster and more predictable.
  • SwapSpace is more flexible, but swap time, fees, and reliability depend on the partner you choose.

1. Fees & Pricing

ChangeNOW keeps everything simple: the rate you see on the screen already includes all possible fees, so there are no hidden add-ons. Users can choose a fixed rate, which locks the price at the moment of the quote, or a floating rate that tracks the market until the swap is executed. Minimum swap sizes stay low – around two dollars for most currencies [3].

SwapSpace takes a very different approach. It acts as an aggregator and does not charge its own fee at all [4]. Instead, it pulls live quotes from dozens of partner platforms and lets the user pick the offer that looks best. That means the total price varies with each partner’s spread and the real-time network fee of the chain you choose.

Verdict: ChangeNOW is more predictable, while SwapSpace can sometimes deliver a better deal if a partner has unusually favorable liquidity.

2. Supported Assets

ChangeNOW directly lists around 1,400 cryptocurrencies and offers over 1 million trading pairs, making it easy to swap most popular coins without needing to go through multiple platforms. It also supports more than 60 fiat currencies and major payment methods, including Visa, MasterCard, SEPA, UnionPay, Apple Pay, Google Pay, Revolut, PIX, ACH, and SWIFT, which makes it convenient for users across the globe.

SwapSpace, on the other hand, advertises support for over 3,500 coins and 66 fiat currencies, leveraging its aggregator model. The wider variety comes from pooling multiple partner providers, so while the platform itself doesn’t directly list every token, users can access a broader range of assets than most single-provider exchanges.

Verdict: if you’re looking for the widest token coverage, SwapSpace has the edge.

3. Swap Speed

ChangeNOW focuses on delivering a fast and consistent experience: most crypto-to-crypto swaps complete in around 2 minutes on average [5].

At SwapSpace swap speed depends on the partner you select and the blockchain in use. Some providers are very fast, while others may take longer due to network congestion, liquidity, or internal processing. To help users navigate this, SwapSpace allows you to sort providers by estimated transaction time, so you can choose the quickest option available.

This picture shows that at SwapSpace users can filter options by ETA

Verdict: In short, ChangeNOW delivers more predictable speed and reliability, while SwapSpace offers potential speed advantages if you carefully select a partner, but with more variability overall.

As we continue, we’d like to remind you that this article examines the key differences and features of two platforms – ChangeNOW and SwapSpace – comparing their fees, user experience, interface, and more.

In previous articles, we explored other ChangeNOW alternatives; for example, we compared ChangeNOW and Uniswap. If you’re researching the best option for your needs, we recommend checking out those comparisons as well.

4. Security & AML

ChangeNOW

ChangeNOW applies an automated risk prevention system [6] to monitor operations in real-time. In case something suspicious occurs during a transaction, the exchange is halted and the user may be requested to complete a KYC (Know Your Customer) verification through ChangeNOW's partner SumSub.

ChangeNOW's approach has been instrumental in spotting and preventing fraudulent activities. In one such case [7], the platform stopped an illicit transaction, leading to the identification of a hacker attempting to swap ill-gotten money. This case showcases how ChangeNOW's AML/KYC measures help protect users and maintain platform integrity.

The website has been operating since 2017 without major security breaches, showing its commitment to user security and regulation.

SwapSpace

While SwapSpace itself doesn't apply an obligatory KYC procedure [8], it doesn't trust but depend on the security standards and AML/KYC procedures of its partner exchanges. Where a partner's risk management procedure detects a red flag, users can be required to undergo a KYC verification. The amount of these checks varies according to the policy of a partner.

SwapSpace offers transparency by enabling the users to see the KYC level of each partner exchange, thus enabling the users to make an informed choice based on the partner's verification process.

This picture shows that at SwapSpace a user can filter exchange options by KYC

Verdict: Both are non-custodial, but ChangeNOW has a more transparent compliance record and recovery track due to published cases.

5. User Experience

ChangeNOW: The platform is built for simplicity. There’s no need to connect a wallet – just paste your receiving address and go on. Both iOS and Android apps mirror the clean interface of the website, and the service supports 15+ languages, which makes onboarding easy worldwide. Newcomers often highlight the “straightforward, no-stress flow” in their reviews.

This picture shows KA's review from Trust Pilot. The user is pleased with straight-forward and easy swaps. The user also praises Benjamin, support manager, for helping with the error that user had made;

During a transaction, the interface is clean and straightforward. It displays the transaction hash and clear status updates, from “Awaiting Deposit” to “Sending to You.” Another handy feature is the deposit options – you can even connect your wallet directly via WalletConnect.

This picture show the interface of ChangeNOW during swap process: four steps of exchange process, option to connect via WalletConnect, Transaction ID

SwapSpace: A web-only aggregator, SwapSpace gives users a broader set of offers to pick from. That flexibility is powerful but slightly more complex, since you compare rates and choose a provider yourself. Advanced users appreciate the control and the ability to sort offers by estimated completion time or best rate, which helps when speed matters.

This picture shows positive review on TrustPilot about SwapSpace7 User named Inferno Algae praises rates, speed, and underlines that he trusts the aggregator

A convenient swap tracker lets customers monitor the progress of their transaction in real time, which helps reduce uncertainty if a blockchain is slow.

This picture show SwapSpace ID tracker at the website

6. Customer Support

ChangeNOW

ChangeNOW provides a multi-channel support system designed to help users at any stage of a swap. Assistance is available 24/7 in multiple languages through email, an in-site chat widget, and a structured ticket system for more complex issues. For users who prefer community interaction or faster informal help, there’s an official Telegram community chat with active moderators. Self-service resources are extensive: a detailed Help Center, a regularly updated blog with security tips and case studies, and a public status page that shows real-time service updates and network conditions.

Customers also consistently point out [9] the speed and effectiveness of the support team. Even when network delays or transaction hiccups occur, many reviews mention how quickly the team steps in and resolves issues.

This picture shows Trust Pilot user's - A_normal Dev - review about ChangeNOW Support. The user had issues with transaction, but the support manager quickly helped the user with the issue

This picture show Tadashi Amano's review on TrustPilot. The user says ChangeNOW is his most trusted and safe place

This picture shows the TrustPilot user's review on ChangeNOW. The user tells about positive experience of contacting with ChangeNOW support manager Kate. who helped the user with exchange

SwapSpace
SwapSpace also maintains 24/7 availability, with a focus on live chat for real-time assistance directly on the website. Users can additionally reach the team by email and check a comprehensive FAQ section [10] for quick answers.

Feedback [11] on customer support is mixed. Many Trustpilot reviews praise the team’s responsiveness and willingness to help, but there are also cases where users report slow replies or dissatisfaction with issue resolution. This variability often depends on which partner exchange handles the swap, since SwapSpace relies on multiple liquidity providers.

This picture shows Trust Pilot 4/5 review by user named "bape". The user tells about issues with transaction, which was resolved only 30 hours later.

This picture shows Ben Kuo's review on Trust Pilot about SwapSpace. The support team helped to resolve problem with sending crypto in wrong network

This picture shows Todd Alter's review on TrustPilot. The user praises SwapSpace support, highlighting their speed.

7. Reputation & Reviews

  • ChangeNOW: 12,700+ Trustpilot reviews, 4.5/5. Praised for speed and UX; occasional flagged KYC complaints.

This picture shows ChangeNOW TrustPilot account with 12,733 reviews in total and 4.5/5 stars

  • SwapSpace: ~850 Trustpilot reviews, 4.6/5. Users like variety and support; complaints usually about provider-related delays.

This picture shows SwapSpace page on TrustPilot with 861 review and 4.6/5 stars

Before wrapping up our analysis of ChangeNOW and SwapSpace, we want to take a closer look at the B2B solutions offered by both platforms. So far, we’ve already compared their security, ease of use, and overall user experience.

8. B2B Ecosystem

ChangeNOW has a full suite of tools for exchanges, wallets, fintech platforms, and other crypto businesses. Partners can integrate via a customizable widget, use the API, or deploy white-label solutions like a full white-label exchange or white-label wallet.

Additional products and services include:

  • Telegram Bot – integrate crypto swaps directly into messaging apps.
  • Asset Services – asset listing and multichain bridge support.

ChangeNOW offers a referral program [12] as well; their partners can earn commissions by sharing unique affiliate links on blogs, websites, or social media. After registration, users receive links or configurable buttons and earn from every exchange completed through them.

NOWSolutions provides a crypto partner program for businesses, offering up to 25% commission from platform fees and 5% from individual transactions. Partners can promote products like NOWPayments, ChangeNOW, and NOWCustody via API, widgets, plugins, or links. Profit is earned from the first deal, with unlimited growth potential and 24/7 support.

This picture shows ChangeNOW's B2B products

SwapSpace offers an API that allows integration with multiple fiat and crypto exchanges. It supports cross-chain swaps of over 3,500 cryptocurrencies across 610 blockchains, providing access to liquidity, on-demand payouts, and fixed or floating rates. Use cases include wallets, DeFi, CeFi, payment systems, fintech platforms, e-commerce, media, and crowdfunding.

A fully customizable fiat and crypto widget is also available for embedding into websites or wallets. It supports 67 fiat currencies across 160 countries, requires no integration costs, and allows design adaptation to match the platform’s UI.

SwapSpace also has an affiliate program where partners can earn up to 50% of fees from crypto exchanges. It supports 3,500+ coins, 42 exchangers, and 610 blockchains, with fixed/floating rates and no user sign-up required.

Tools include an API, referral links, widgets, buttons, and banners.

This picture shows SwapSpace affiliate program

Verdict: ChangeNOW offers more tools and options for businesses and B2B integrations. SwapSpace has fewer tools and is more consumer-oriented.

Final Verdict: SwapSpace vs ChangeNOW 2025

ChangeNOW can serve as a strong SwapSpace alternative, especially for newcomers who find it difficult to explore various platforms the aggregator has.

ChangeNOW provides predictable speed, integrated fiat support, and extensive B2B tools. SwapSpace provides wider asset coverage, multiple provider options, and variable swap conditions depending on partner selection.

Methodology

The entire analysis follows the methodology outlined in our earlier guide, “How We Compare Platforms.” We’ve already applied this approach to several other comparisons – for example, ChangeNOW vs. SimpleSwap – to help you navigate the crypto world.

This comparison is based on the following sources:

  1. SwapSpace About page (as of September 20, 2025)
  2. Changing the Game: ChangeNOW Is Setting New Speed Benchmarks in Crypto – Benzinga
  3. Minimal Exchange Amount on ChangeNOW – FAQ (as of September 20, 2025)
  4. SwapSpace Fees – FAQ (as of September 20, 2025)
  5. ChangeNOW Redefines Crypto Speed Standards with Sub-2-Minute Swaps – Cryptopolitan
  6. ChangeNOW KYC/AML Procedure – FAQ (as of September 20, 2025)
  7. Security Report: Phishing Scam Prevented – ChangeNOW Blog
  8. What Are AML/KYC For – SwapSpace Academy (as of September 20, 2025)
  9. ChangeNOW Reviews – Trustpilot (as of September 20, 2025)
  10. SwapSpace FAQ (as of September 20, 2025)
  11. SwapSpace Reviews – Trustpilot (as of September 20, 2025)
  12. ChangeNOW Referral Links (as of September 20, 2025)
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