カスタマーレビュー

Excellent kai was very helpful and polite and helped me better understand change now and the situation I faced thank you

Easy smooth nothing to worry about.

I reached out with an issue. I was having with a payment that had not settled and was rejected. After navigating the Trezor Safe 5 suite I was able to send an email to Support who later resolved my issue. They were very quick to respond and walk me through the process. The most difficult thing was finding where to go on the wallet.

What an incredibly simple process! I’m beyond thankful for the clear directions and the speedy service. As someone who is new to the crypto exchange game, your step-by-step guide was helpful. Also, your mobile interface is user friendly — a MAJOR win for your company. Thanks for existing! I’ll be directing friends here in the future.

I have KYC'ed previously before exchanging my crypto in the hopes of not having an exchange frozen to suspicious activity (Just because reading some of these reviews, it seems like some people have had those kinds of issues). Even though I have never had that problem, I have done many swaps so far successfully. I usually stick around the $500 range of crypto value when I do, do swaps. Never an issue, always reletively fast swap as well. Swap fees are reasonable too...

Benjamin was greatly helpful in moving along a transaction with Changenow where I made a mistake.

Smooth and quick exchange!! I highly recommend! It took about 20mins

Fast, fantastic rates and availability of coins. Thanks guys. Gk

I made a mistake in a transaction by forgetting the tag. In the chat, just by providing the transaction hash, I immediately received help from a real person (the AI only kept me busy for a few minutes), and the issue was resolved very quickly, even though it was my fault. Impeccable service and reliability, and always the best exchange rates.

Good communication and easy process. Confirmation took a little longer than expected (45min), but that's a limitation of the block chain.