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ChangeNOW is a simple and fast instant cryptocurrency exchange service. You do not need to register, and your exchange will have no limits. We'll quickly convert more than 905 coins for you without charging any additional or hidden fees.
ChangeNOW is integrated into multiple cryptocurrency trading platforms, including Binance, Bitfinex, HTX, OKEx, and Kucoin. At the moment of the trade, we’ll choose the best exchange rate on the market at any given moment and offer it to you.
Created by a team of experienced blockchain developers, ChangeNOW is a fully secure service with a twist — we’re completely registration-free. This allows our clients to avoid identification or financial theft. We offer the best rates on the market, as we use reliable cryptocurrency trading platforms.
The processing speed ranges from about two to twenty minutes, depending on how long it takes for a block to happen in the network. Most orders process in just a few minutes. If the transaction is large (more than 1 BTC or equivalent), processing it may take a little longer, depending on the size of your transaction and the capacity of the block. We boast the highest exchange speeds on the market thanks to our revolutionary trading algorithms.
Cryptocurrency wallet address is a unique combination of numbers and letters ranging from 26 to 35 characters in length. It usually looks something like this: 17bkZPLB4Wn6F347PLZBR34ijhzQDUFZ4ZC.
When you decide which crypto coin you would like to acquire, find a reliable wallet. Each cryptocurrency has an official one. When you create a wallet, you automatically get an address and a private key. Keep your private key to yourself and don’t show it to anyone, even if they ask.
For security reasons, we will never ask you for your private keys and nobody should.
If you want to buy a cryptocurrency, you need to have it sent to a specific crypto wallet. Each coin has its own one. The recipient address is your wallet, to which your crypto is transferred after the exchange.
Transaction hash (also referred to as "TX") is the unique identification code that registers every transaction in the blockchain. This unique code allows you to verify its status and validity in the blockchain.
Blockchain operations are irreversible. If the funds are sent, the transaction cannot be canceled by anyone. Therefore, thoroughly check all the payment details before sending funds to anyone, including us or anyone else.
It takes some time to process transactions. Due to the high volatility of cryptocurrency, speed is crucial, however, the final exchange rate can differ both in the positive or negative direction. What we guarantee is the best rate at the very moment of an exchange operation.
Proses penukaran kripto terdiri dari beberapa langkah, dan dalam setiap langkah dikenakan berbagai biaya.
These are the possible ones:
Biaya bervariasi tergantung pada mata uang dan jumlah yang ditukar. Untuk setiap penukaran, ChangeNOW mencari cara tercepat dan paling menguntungkan bagi pengguna. Penting bagi kami agar jumlah akhir yang Anda terima sedekat mungkin dengan estimasi. Karena itu, kami menghitung semua biaya dengan cermat dan menyertakannya dalam estimasi.
Transactions on ChangeNOW usually take from 5 to 30 minutes. If your transaction takes more time, it may be due to various issues:
There is no upper limit for cryptocurrency exchanges on ChangeNOW. However, there are lower limits: they are different for each coin and range from ~$1.7 to $20. We’re working on lowering the minimal exchange amounts for all the coins available on ChangeNOW. If the deposit you’ve sent us is less than the minimum exchange amount, we will not be able to finish the exchange and guarantee a refund.
Jika Anda mengirim aset yang tidak didukung di ChangeNOW (daftar lengkap aset yang didukung tersedia di sini), sayangnya kami tidak dapat menjamin pengembalian dana. Harap perhatikan hal ini untuk menjaga keamanan dana Anda setiap saat.
Pertukaran kripto dengan tarif klasik dilakukan pada tarif pasar paling menguntungkan saat ini. Tarif yang diharapkan adalah kurs saat ini yang akan Anda dapatkan. Namun, pasar kripto sangat fluktuatif dan hal ini perlu diperhatikan.
Selama pertukaran dengan tarif klasik, setiap transaksi dapat memiliki nilai tukar unik karena fluktuasi harga, kondisi pasar, dan biaya jaringan. Nilai tukar dapat berubah kapan saja; akibatnya, Anda mungkin menerima lebih banyak atau lebih sedikit dari yang Anda perkirakan.
Tarif yang diharapkan adalah tarif pada saat ini juga. Anda harus memahami bahwa dibutuhkan waktu untuk mengirim setoran dan mengonfirmasi transaksi, sehingga karena volatilitas pasar, Anda mungkin menerima sedikit lebih banyak atau lebih sedikit dari yang Anda perkirakan.
A fixed rate crypto exchange is an exchange performed at the same rate which is displayed to the client at the beginning of an exchange, regardless of subsequent rate fluctuations.
In some cases, fixed-rate exchanges have lower rate but the opposite is also possible.
During the сlassic flow, each transaction may have its own unique exchange rate because of rate fluctuations, market conditions, and network fees. The rate might change at any moment; as a result, you might receive more or less than you thought you would.
Implementing fixed rate exchanges leads us to lay down a small reserve to guarantee your safety from exchange rate fluctuations. It's included into the rate you will see at the beginning of the exchange, no other fees included.
Because of the rate risks we take, the fixed rate may differ from the сlassic flow's rate. However, it gives our customers confidence in the amount they will receive.
After you've picked the Fixed Rate flow, you create an exchange and make a deposit. You have 20 minutes to deposit your exchange funds; during that time, we guarantee that the rate won't change in any way. You will receive the exact amount that was displayed to you.
You may choose the fixed rate flow if you would like to be certain that the amount of crypto you'll receive will stay the same, no matter what. With fixed rate exchanges, our users enjoy the stability of their conversions and are safe from sudden rate drops.
In some cases, fixed-rate exchanges have lower rate but the opposite is also possible.
It means exactly that — exchanges of certain trading pairs are carried through our partners. These exchanges aren't much different from regular ChangeNOW exchanges, however, there are a few things you might want to keep in mind:
In order to be able to use ChangeNOW, customers don't need to create any sort of accounts.
However, there are some exceptions.
ChangeNOW uses an automated risk management system to check all transactions. Each case will be considered individually. According to European AML directives, KYC regulations, and platform requirements, we will ask you to provide a scan of your ID document valid in your country, as well as some additional information on the funds’ origin.
During the Bitcoin Cash hard fork the protocol changes have been insignificant and a lot of users haven't split their balances yet. There's a risk that your deposit might be sent to us in both BCH and BSV networks simultaneously. Please make sure your Bitcoin Cash balances are split before making a deposit on ChangeNOW.
If a user makes a deposit from an unsplit BCH/BSV wallet address the refund is provided in 24 hours after the support ticket has been created.
Harap diingat bahwa alamat deposit BTC kami mengikuti standar SegWit. Secara teknis, ChangeNOW tidak dapat menarik koin selain BTC dari alamat BTC SegWit karena BCH, LTC, dan BSV belum mendukung SegWit. Untuk pengembalian dana, tim teknis ChangeNOW hanya dapat mengembalikan BTC dari alamat BTC SegWit. Aset kripto lain seperti LTC, BSV, BCH yang dikirim ke alamat BTC SegWit tidak dapat dikembalikan.
Ya, Anda dapat membeli kripto dengan kartu USD/EUR. Fitur ini disediakan oleh layanan mitra pihak ketiga kami, Simplex.
Fitur ini disediakan oleh mitra kami: Guardarian, Simplex, Transak. Biaya jaringan berlaku seperti biasa tergantung mata uang.
Ini adalah persyaratan dari penyedia layanan pembelian kripto kami, Simplex. Jumlahnya ditentukan berdasarkan biaya jaringan dan pengeluaran tambahan yang mereka tanggung untuk Anda.
Ya, ada batasan. Pembelian harus maksimal $20.000; batas harian adalah $20.000 dan batas bulanan adalah $50.000 per orang.
Ini adalah solusi yang kami buat untuk memberikan lebih banyak pilihan koin yang bisa dibeli dengan kartu bank — karena penyedia kami, Simplex, hanya mendukung sedikit mata uang untuk pembelian langsung. Kami mengungkapkan hal ini agar Anda lebih memahami biaya yang dikenakan selama transaksi.
Your card must comply with the requirements of our purchase provider, Simplex: the card must be issued by VISA or MasterCard. It may be a pre-paid (make sure to check if your pre-paid card is eligible for crypto-related purchases). Wire transfers, American Express and Discover cards are not accepted.
Ya, bisa. Namun ada beberapa persyaratan dari penyedia pembayaran fiat kami, Simplex: kartu prabayar Anda harus mendukung transaksi internasional, terdaftar di program 3DSecure, dan penerbit kartu Anda harus mengizinkan transaksi terkait kripto.
The crypto market is subject to a number of certain rules and regulations which make it mandatory for most crypto services to have the AML/KYC procedure implemented.
ChangeNOW strives to protect our clients from any type of scams and fraudulent activities in the crypto world and complies to all rules and regulations present at the moment, and one of the ways that enables us to do so is the KYC/AML procedure.
This procedure confirms the absolute legality of the transaction carried out by you before the regulatory institutions. Thus, you confirm that you are a law-abiding citizen and the state has no reason to address any claims towards you.
ChangeNOW’s AML/KYC procedure is supported by an automated risk prevention system. If a transaction is marked suspicious by this system, the exchange is put on hold and the customer in question is then asked to confirm their identity.
There is a certain set of criteria that the system employs; however, they can’t be made public, otherwise there will be people who will try to abuse those criteria in order to cheat the algorithm.
This system has proven to be very useful against money launderers and scammers, since the KYC process allows us to tell an honest customer apart from a scammer very quickly and without any trouble.
Each KYC case is handled individually. If a certain client is eligible for the procedure since their transaction had been marked as suspicious, they will have a special status update on the exchange page along with a Verify button; the button will lead to our KYC provider SumSub’s verification tool.
ChangeNOW is partnered with a KYC provider called SumSub. In order to get your identity verified, you will be offered to follow SumSub’s link (it will be under the Verify button) and complete the verification through a comfortable and smooth UI. You will have 3 days to complete the verification procedure, and if you don’t want to pass KYC, you can refuse (in that case, please shoot a message to [email protected]) and receive a refund.
After ChangeNOW has received the confirmation of you having passed the KYC procedure from SumSub, the exchange is completed, and the exchanged funds are then sent to the specified recipient wallet address.
We do everything in our power to maintain our reputation as a legitimate, law-abiding exchange service that can be safe for use by anyone, be it a regular person who doesn’t deal with crypto much or an experienced trader or miner; therefore, ChangeNOW reserves the right to apply the KYC/AML procedure to certain clients, wallet addresses and select assets.
ChangeNOW doesn’t support any money-laundering or other illegal activities; therefore, the service doesn’t enter any business agreements with individuals or business entities involved or suspected in such activities. Therefore, if a customer’s funds are suspected of illegal activities, the KYC procedure will be a little different – in that case, our support team will let you know.
In case a client doesn’t wish to disclose their identity for certain reasons and refuses to provide the documents, the KYC/AML procedure is considered failed and the deposited funds are then refunded to the address (or addresses) the deposit was made from, subtracting the network fees, within 24 hours. Then, ChangeNOW reserves the right to blacklist this address (or addresses), thus rendering it (or them) non-eligible for making deposits on the service.
In case a client submits a false set of documents, the KYC/AML procedure is considered failed and the deposited funds are then refunded to the address (or addresses) the deposit was made from, subtracting the network fees, within 24 hours. Then, ChangeNOW reserves the right to blacklist this address (or addresses), thus rendering it (or them) non-eligible for making deposits on the service.
Please bear in mind that ChangeNOW reserves the right to submit all the received materials to legal authorities (Interpol, Europol, and others) in case a corresponding request is received. You can read the official ChangeNOW's Rules of Anti-Money Laundering and Combating The Financing Terrorism compliance control here.
Email diperlukan untuk membuat akun pengguna yang memberi Anda akses ke lebih banyak fitur ChangeNOW.
Jika Anda ingin membeli kripto dengan USD, EUR atau mata uang fiat yang lain, Anda harus memberikan alamat email Anda kepada mitra pihak ketiga kami, Guardian and Simplex.
Prosedur untuk memproses dan melindungi dana Anda berlangsung sepenuhnya melalui layanan mitra pihak ketiga kami, Sum & Substance (juga dinamakan 'Sumsub'). Sumsub mengikuti prinsip-prinsip perlindungan data pribadi seperti yang dibayangkan dalam EU GDPR dan UK GDPR. Ini adalah solusi kepatuhan yang memimpin industri di bidang Kenali Pelanggan Anda (KYC).
Jika Anda menjadi korban pencurian dan menduga bahwa dana yang dicuri telah ditransfer ke alamat deposit ChangeNOW, Anda harus membuka tiket dukungan dan memberikan informasi berikut kepada kami:
Jika ada bukti yang kuat bahwa dana tersebut memang dicuri, ChangeNOW akan berusaha sebaik mungkin untuk membekukan sementara aset tersebut. Selama proses ini, polisi atau penegak hukum harus memberikan laporan tentang kasus yang sedang berlangsung dalam waktu 14 hari setelah Anda mengirimkan tiket dukungan.
Harap dicatat bahwa kami hanya dapat mengembalikan dana yang dibekukan atas permintaan otoritas penegak hukum. Permintaan tersebut harus menyatakan dengan jelas niat untuk mengembalikan dana dan menyertakan informasi tentang transaksi yang dimaksud.
Salinan fisik permintaan harus dikirim ke alamat pos kami: Newtonlaan 115, Utrecht, 3584 BH, Belanda. Harap kirim salinan digital permintaan ke [email protected] sebelum mengirimkan yang fisik.
Harap dicatat bahwa transaksi mungkin dihentikan setelah tahap perdagangan, tergantung pada waktu laporan tentang dana yang dicuri diterima. Dalam kasus seperti itu, kami dapat mengembalikan dana dalam aset yang menjadi tujuan penukaran (mata uang tujuan).
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