Our key priority is protecting users from all kinds of scams, along with helping to deal with consequences of unfortunate network malfunctions. The ChangeNOW support team is available 24/7 and ready to give guidance to the customers who faced operational difficulties. We always return assets lost due to accidental sendings or unsplit coins transactions, for instance, in case of BCH/BSV/BCHA failed transactions.
Here at ChangeNOW, we do all in our power to help our customers restore justice in case a crypto fraud has been committed. ChangeNOW fully cooperates with the police and other executive bodies that investigate crypto-related crimes. We leave no stone unturned in order to help our customers get back what is rightfully theirs.