ChangeNOW Business Ethics

Despite the common efforts of the crypto community, hacks and scams still frequently occur in the market. They cast shadow over the entire industry. However, we strongly believe that crypto is the future. This requires safe environment and trust - and building them is exactly what ChangeNOW is aimed at.

We quickly react on each case of fraud, scam, and money laundering so that fraudsters couldn’t make their way through. Here’s what we do.

More than 1,500,000$ returned in total

  • Emerald Mine Exit Scam Statement

    On September 9th 2020, a DeFi project called Emerald Mine (EMD) committed an exit scam, appropriating nearly $2.5 million worth of crypto. 135020 EOS have been stopped on ChangeNOW, thanks to our risk management system.

    September 9, 2020

  • $320,000 returned to Singapore-based crypto exchange Bitrue

    After his exchange has suffered a hack, we established the malicious addresses and immediately blacklisted them. $320,000 were attempted to be transferred through ChangeNOW - we froze them and returned to Bitrue.

    December 4, 2019

  • Money laundering prevented after Upbit hack

    Soon after this South Korean crypto exchange was compromised, our risk prevention system stopped the test transaction of 9 ETH - we immediately froze the funds and transferred them to a secure storage.

    June 27, 2019

  • 500,000 XRP returned to a hacked wallet service

    In June 2019, 2.5 million XRP from hacked GateHub crypto wallets were sent to us as fraudsters wanted to cash out. We managed to retain more than 500,000 XRP. These funds were returned to the wallet service.

    June 11, 2019

  • 100% of funds worth $500,000 retained upon Bithumb hack

    When the exchange Bithumb was hacked, over $500,000 ended up on ChangeNOW. We froze all stolen deposits. They were stored in a secure cold wallet until an official request from law enforcement.

    April 1, 2019

Raising trust towards crypto industry is in our own hands - and this is what we do in ChangeNOW. One day, there will be enough trust and security for mass adoption of crypto. We want this day to come as soon as possible - and bringing it closer is one of our key objectives.